# Give trust a paper trail.

- Canonical: https://fanaticfactory.com/features/reputation
- Markdown: https://fanaticfactory.com/markdown/features/reputation.md
- Type: feature
- Title: Reputation for Community Builders | FanaticFactory
- Description: FanaticFactory reputation helps owners see trusted members, uncertain behavior, moderation flags, and profile context.

## Summary

Reputation makes reliable regulars easier to recognize and gives owners a moderation signal beyond vibes and crossed fingers. It is part of the FanaticFactory community stack for creators who want members to keep showing up.

## What it helps with

_Purpose_

Trust should be tied to behavior, history, moderation outcomes, and visible contribution inside that Factory.

## Details

- **Owner job**: trusted members, profile context, moderation review, flags, soft bans, contribution history, community safety
- **Member job**: Understand what to do, what matters, and why returning is worth it.
- **Business job**: Turn community behavior into clearer retention, revenue, trust, or growth signal.

## Who uses it

_Use cases_

This feature becomes stronger when it is tied to a specific community job instead of being added because a settings screen had room.

## Links

- [Self-Help](https://fanaticfactory.com/for/self-help): Self-improvement communities often start with a burst of hope, then fade when the work gets repetitive, private, or hard to admit in public.
- [Professional Network](https://fanaticfactory.com/for/professional-network): Professional communities turn vague fast when members cannot see who is credible, where to ask, what events matter, or how value flows back to the community.
- [Local Community](https://fanaticfactory.com/for/local-community): Local groups scatter across text threads, social posts, flyers, and old announcements. People miss the useful thing, then ask where it was posted.
- [Education and Coaching](https://fanaticfactory.com/for/education): Course platforms store content. Communities create motion. Most education businesses need both, plus a paid path that does not feel detached from the community.
- [Fan Club](https://fanaticfactory.com/for/fan-club): Fans are already gathering, but the energy is scattered across comment sections, social posts, group chats, and platforms that do not belong to you.

## How it connects to the rest of the Factory

_System fit_

### Steps

1. Public pages explain the promise before someone joins.
2. Discussions and events turn the promise into repeat behavior.
3. Library, coaching, trackers, rewards, marketplace, and reputation add structure where the community needs it.
4. Pricing and owner support help serious builders choose the right launch path.

## Trust should have receipts.

Reputation gives every member a factory-scoped trust signal. New members start at 80, then their score and profile history move with the way they participate, get reacted to, report problems, and survive the occasional moderation review.

For members, reputation changes how they are read inside the room. Trusted and exemplary regulars can stand out. Uncertain members are easier for owners to watch. Very low reputation can pause posting and reporting so one bad actor does not turn the floor into cleanup duty.

For owners, reputation is the grown-up version of "that person seems helpful." It gives you context before you promote a member, trust a report, review a flag, or decide whether someone is contributing to the room or slowly setting it on fire.

## What moves the score, and what happens after a flag.

Reputation is not a popularity contest wearing a fake mustache. It is a factory-scoped trust layer tied to useful engagement, moderation outcomes, and member behavior.

## Feature Explainer Points

- **Positive signals**: Helpful participation fills a reputation bucket and can raise trust over time instead of handing out instant sainthood for one good comment.
- **Negative signals**: Bad behavior can lower trust, especially when the moderation queue confirms the room was right to complain.
- **Level armor**: Reputation losses are softened for higher-level members because a long contribution history should matter.
- **Flag submission**: Members can flag problems without turning every bad post into a public trial with snacks.
- **Owner review**: Flags land in the moderation queue grouped by content, with reporter details and author reputation visible before the owner makes the call.
- **Member impact**: Reputation changes the practical experience inside the Factory, not just the decoration on a profile.

## Blueprints

- Trust with a paper trail

## Community Fit

- Support rooms need trust signals for vulnerable conversations, helpful regulars, bad advice, harassment, and the person who thinks "brutal honesty" is a personality.
- Owners can spot superfans, organizers, helpful lore people, and recurring trouble before spoilers, scams, harassment, or fandom drama takes over the floor.
- Managers can identify reliable regulars, VIP fans, ambassador candidates, and drama comets before a creator community turns into a comment section with furniture.
- Reputation helps members know whose critique, trade offer, pattern note, repair advice, or supply recommendation has a history behind it.
- Students and clients can recognize useful peer answers, while owners can catch misinformation, bad-faith advice, and low-trust behavior before it derails the group.
- Referrals, introductions, case studies, job leads, and deal talk all work better when credibility is visible and bad actors lose trust.
- Reliable organizers, rules helpers, raid leads, league regulars, and table captains become easier to spot, while harassment and rage-posting get a paper trail.
- Members can see trusted helpers around sensitive routines, check-ins, recovery, and coaching while dangerous claims and bullying have a moderation path.
- Neighbors, meetup hosts, volunteers, and local organizers need familiarity and accountability before every errand, event, or favor starts from zero.
- Campaign teams, volunteers, donors, and action leaders need trust signals so coordination does not depend on whoever posted most recently.
- Trusted reviewers, thoughtful debate regulars, event hosts, and spoiler-safe members can stand out while trolls and pile-ons get handled before the chapter notes become a crime scene.

## Related Links

- [Public Pages](https://fanaticfactory.com/features/public-pages): Public pages make a private or paid community discoverable without exposing the private heart of the community.
- [Discussions](https://fanaticfactory.com/features/discussions): Discussions move members from drive-by attention into repeated participation, peer support, questions, jokes, answers, and culture.
- [Events](https://fanaticfactory.com/features/events): Events turn attention into shared time. Announcements give the community direction before everything becomes another post.
- [Library](https://fanaticfactory.com/features/library): The library keeps durable value out of chat while staying inside the same community where questions and support happen.